COVID19 

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We understand once you place your order, you will be excited to receive your parcel from us. Our warehouse packing and dispatching services are operating normally and we are still dispatching normally. 

 

We use Australia Post for parcel delivery. Please note that delays are occurring for shipping due to the current COVID-19 impact on Australia Post and other courier services. 

- You can find out more information at: https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates

- You can also find out more shipping-related updates at: https://auspost.com.au/about-us/news-media/important-updates/coronavirus

 

We will always provide you with a valid tracking number after your order has been dispatched.

You can track your order at: https://auspost.com.au/mypost/track/#/search

 

If you believe your order has been significantly delayed, please contact us and quote your order number. We will assist you by inquiring with Australia Post directly and open a parcel delay investigation if needed. We will communicate with you via email to keep you updated with the status of your parcel.